• Home »
  • FAQ
  • Order Cancellation / Change Policy

Order Cancellation / Change Policy

  1. Svcustoms Order Cancellation / Change Policy

Q: Svcustoms Order Cancellation / Change Policy

If your order has not been processed for shipment (usually within 30 minutes of order) the order may be canceled or changed through our email notification form. Order cancellations/changes are not guaranteed. If an order is successfully cancelled the customer will be charged up to a 5% cancellation fee and $14.95 if it is a manufacturer direct order. All handling fees/insurances are non-refundable.